Returns & Exchanges
Get in touch with our friendly staff via email at missthingenquiries@gmail.com
.Include your order number in the subject line so our team can easily find your purchase, and generate your Returns Request Number.
Due to hygiene reasons we do not accept the return of earrings
All items must be returned within 14 days.
Ensure that all items are returned in their original condition with all packaging.
Make sure to securely package your items for re-delivery and clearly label your returned items with your order number.
Damaged items should be reported as soon as possible, within 14 days of delivery.
We aim to process all refunds between 1-5 working days.
If you have not received an email confirming your refund within 5 working days, please do reach out to us.
Once refunded, your funds may take 3-5 working days to return to your original payment method.